Dealing With People You Can't Stand: How to Bring Out the Best in People At Their Worst
Total CE Credit Hours: 8 Course Info URL: https://www.ce-credit.com/courses/3015
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With wit and wisdom, the authors identify the 10 types of difficult people on the job – including tanks, snipers, grenades, know-it alls, and think-they know-it alls. Step by step, they show exactly how to get positive results with each type—both at work and in other challenging situations.
This course is based on the book, Dealing With People You Can’t Stand: How to Bring Out the Best in People At Their Worst created by Rick Brinkman, Rick Kirschner, Rich Brinkman
Course Material Author
Rick Brinkman, Rick Kirschner, Rich Brinkman
Rick Brinkman, Rick Kirschner, Rich Brinkman authored the material only, and was not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.
to be able to describe 10 types of difficult people on the job.
to be able to draw upon intervention approaches to improve situations for each of the 10 types of difficult people at work.
Availability
This course is available starting Jan 1st, 2003 and expires Oct 30th, 2019
Disclosure to Learners
Disclosure of Relevant Financial Relationships
CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited
Continuing Medical Education. Any individuals in a position to control the content of a CE activity –
including faculty, planners, reviewers, or others ― are required to disclose all relevant financial
relationships with ineligible entities (formerly known as commercial interests).
The following relevant financial relationships have been disclosed by this activity's planners, faculty, and
the reviewer:
Planners and Reviewers
The planners of this activity have reported that they have no relevant financial relationships.
Material Authors
There are no known relevant financial relationships to disclose.
Course Creator
Keith Gibson, Ph.D. – There are no known relevant financial relationships to disclose.
Commercial support
There is no commercial support for this distance-learning course.
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